Consumer
Resources

Consumer Resources

The Bureaus, Inc. is focused on providing a positive experience for consumers. We strive to assist consumers in satisfying their financial obligations. Developing a strong understanding of financial literacy is key to making healthy financial decisions and building financial independence. Our team has gathered links to consumer resources that provide helpful guidance with understanding and making financial decisions.

How do I pay my account?

For your convenience, we offer a variety of payment options. For more information about making a payment, please visit our Payments Page.

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RMAI Consumer Resources

Financialliteracy.rocks is a free online resource provided by Receivables Management Association International, or RMAI. It provides educational information and financial tools to help you make informed financial decisions and take control of your finances.

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myFICO

myFico is the official consumer division of Fair Isaac, the inventor of the FICO credit risk score that is used by the financial services industry. It provides free education on credit and credit reports as well as subscription services that allow you to compare FICO scores and credit reports from all 3 bureaus.

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Free Credit Report

Freecreditreport.com is a free resource from Experian that allows you to access your credit report and view account history, hard inquiries, and potentially negative information. Consumers can also locate information on identity theft and access tools such as credit calculators.

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MyMoney

Mymoney.gov is a product of the Congressionally chartered Federal Financial Literacy and Education Coalition. It gives information on the five building blocks for managing and growing your money: earn, save & invest, protect, spend, and borrow.

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CFPB Consumer Portal

The Consumer Financial Protection Bureau (CFPB) offers free online educational tools for consumers. The CFPB consumer page provides answers to questions as well as helpful resources to help you protect and manage your finances.

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We are Here to Help

We work with consumers to resolve outstanding accounts balances and get them back on the path to financial success. We invite consumers to contact our representatives for more information about their accounts.

Communication Preferences

We offer flexible communication options to reach consumers in the ways most convenient for their lives and preferences, including email. Click here to learn more and opt-in to your preferred communication method.

Our Compliance Team

Our team takes your concerns seriously. If you have a question, concern, or another matter that you would like to bring to our attention, we invite you to contact our Chief Compliance Officer.

Spanish speaking customer service representatives are available upon request.

A translation and description of commonly-used debt collection terms is available in multiple languages on the NYC Department of Consumer Affairs website, www.nyc.gov/dca.

Chief Compliance Officer
Aristotle Sangalang
RMAI Individual Certification (CRCP) #P1309-1006
847.328.4300
ChiefCompliance@thebureausinc.com

The Bureaus, Inc.
650 Dundee Rd, Suite 370
Northbrook, IL 60062
RMAI Company Certification (CRB) #C1402-1011