Marian Sangalang, Vice President of The Bureaus, Inc., has been selected to present at FENCA Congress 2019, an event that gathers key executives from a worldwide network of credit management, debt collection, and debt purchase companies. FENCA Congress 2019 takes place in Lisbon, Portugal, September 25-27, 2019.

The FENCA Congress meets annually with a focus on formal meetings, discussions, and panels that center around national and transnational topics and regulations that are impacting the receivables management industry. This year, Representatives from RMAI (Receivables Management Association International) were invited as representatives for the United States receivables industry. Among the speakers invited to participate in the “Collection Around the Globe” Panel is Marian Sangalang, President of RMAI.

Mrs. Sangalang will help lead the FENCA Congress Panel discussion on the effect of collections on consumers and small businesses in the United States. The panel will seek to share information on topics such as factors that are driving consumer protection in the U.S. and how RMAI is working toward meeting those driving factors, the influence or conflict that the EU-GDPR may be having over collection efforts in the U.S., and whether or not RMAI is building a more constructive climate with consumers and small businesses.

“I am excited to represent The Bureaus, Inc., RMAI, and our nation’s receivables industry,” says Marian Sangalang, Vice President of The Bureaus, Inc. and President of Receivables Management Association International. “The FENCA Congress is going to be a great forum for gaining fresh viewpoints on debt, collections, and receivables management from across the globe. I am honored to be chosen for this panel and share the stage with creative problem solvers and innovative thinkers from around the world. Collaborating with our European colleagues is essential to making global connections that will provide important insight into how we can improve and enhance receivables services within each of our respective countries.”


FENCA, the Federation of European National Collection Associations, was founded in 1993. The Association represents the interests of the European credit management, debt, and debt purchase sectors. FENCA coordinates with the European Union (EU), consumer groups, the European public, and stakeholders within the European financial services industry. FENCA works to continually improve business standards and good practices within the EU financial sector, providing best possible service to creditors, clients, and consumers.

 About RMAI

Receivables Management Association International (RMAI) is the nonprofit trade association that represents more than 500 companies that purchase or support the purchase of performing and nonperforming receivables on the secondary market. The Receivables Management Certification Program and Code of Ethics set the global standard within the receivables industry due to its rigorous uniform industry standards of best practice which focus on the protection of the consumer. RMAI provides its members with extensive networking, educational, and business development opportunities in asset classes that span numerous industries. The association continually sets the standard in the receivables management industry through its highly effective grassroots advocacy, conferences, committees, task forces, publications, webinars, and breaking news alerts. Founded in 1997 as the Debt Buyers Association, RMAI is headquartered in Sacramento, California.

About Marian Sangalang

Marian Sangalang, Vice President at The Bureaus, Inc., is a Master Servicer and Certified Receivables Compliance Professional (CRCP). She has pioneered many popular industry software suites and works closely with developers to optimize products for business use. Always on the forefront of technology, Mrs. Sangalang assists in the development of proprietary tools including account level net present value modeling and data management systems. She currently serves as President of RMA International. Founded in 1928, The Bureaus, Inc. is a master servicer for accounts receivable portfolios and is certified by the Receivables Management Association International (RMAI) as a Certified Receivables Company (CRB). The Company is located in Northbrook, Illinois.