Did You Receive a Message from The Bureaus, Inc.?

The information below explains who The Bureaus, Inc. is, why you may have received a message from us, and how you can confirm that the message came from our company.

The Bureaus, Inc. is an established debt collection and account servicing company headquartered in Wood Dale, Illinois.

Our company was founded in 1928 and has been owned by the same family since 1978.

We may have contacted you because our records show that we need to speak with you about a past due account.

The account may have originally been opened with another company. For that reason, you may not recognize the name The Bureaus, Inc.

You can verify the communication by calling us at 888-813-0106.

When you call, tell the representative that you received a text message or email and want to confirm that it came from The Bureaus, Inc.

In order to discuss an account over the phone, you will be asked to verify personal identification information to ensure we are speaking to the account holder before we are able to disclose information about the account.

The Bureaus, Inc.
711 N. Edgewood Avenue
Suite 200
Wood Dale, IL 60191

Toll-free telephone: 888-813-0106
Local telephone: 847-328-4300
Email: [email protected]
Business hours: Monday – Thursday 8AM-8PM (CST)  & Friday 8AM-5PM (CST)

Before discussing an account, we need to make sure we are communicating with the correct person.

This helps protect account information from being shared with someone else.

Be careful if someone claiming to be a debt collector:

  • Will not provide the company’s name, address, or telephone number
  • Will not provide information that allows you to verify the company
  • Threatens arrest or criminal charges if you do not pay immediately
  • Uses abusive, insulting, or threatening language
  • Pressures you to pay before you can verify the company
  • Tells you to send money directly to an individual
  • Demands payment by gift card, cryptocurrency, wire transfer, or another unusual payment method
  • Asks you to send private information through an unsecured email or text message
  • Tries to prevent you from independently verifying the communication

When you are unsure, stop the communication and contact the company using information found on its official website.

The Bureaus, Inc. uses policies, procedures, and security measures designed to protect personal information.

Our Privacy Policy explains how we collect, use, store, and protect information.

The Bureaus, Inc. maintains licenses and registrations in states and locations where they are required.

You may review our licensing information through the appropriate state agency and for states that participate, through NMLS Consumer Access using NMLS ID 1008847.

The Bureaus, Inc. maintains policies and procedures designed to comply with applicable federal and state debt collection, privacy, and consumer protection laws.

Our representatives are expected to:

  • Treat consumers professionally
  • Protect private information
  • Clearly identify our company
  • Provide information required by law
  • Respect communication requests as required by law
  • Respond to consumer questions and concerns
  • Handle disputes appropriately

Yes.

To stop text messages, reply STOP to a text message from The Bureaus, Inc.

To stop emails, click the unsubscribe link included in the email.

You may also reply to a text message or email and ask us to stop contacting you through that communication method.

Opting out of text messages and/or unsubscribing from emails may not stop The Bureaus, Inc. from contacting you through another method permitted by law.

For a text message:

  • Reply STOP to stop future text messages; or
  • Reply and tell us that we reached the wrong person.

For an email:

  • Click the unsubscribe link; or
  • Reply and tell us that we reached the wrong person.

You may also call us at 888-813-0106 and tell us that the telephone number or email address does not belong to the person we are trying to reach.

Information about debt collection and consumer rights is available from:

Ready to Continue?

Visit our secure consumer portal

To speak with a representative, call 888-813-0106, Monday – Thursday 8AM-8PM (CST) & Friday 8AM-5PM (CST)